شحن

Order Processing & Dispatch
At Hadyah Heritage, we ensure a smooth and reliable shipping experience for every order. Purchases are processed within two to three business days, excluding weekends and holidays. After dispatch, customers receive a confirmation message with tracking details to monitor shipments from our store directly to their doorstep safely and securely.

Delivery Timeframes
Shipping times may vary depending on your location and selected delivery method. Domestic orders typically arrive within three to seven business days, while international deliveries can take seven to fifteen business days. Delays may occur due to customs, weather conditions, or high demand periods, but we aim to minimize disruptions.

Shipping Responsibility & Support
Customers are responsible for providing accurate shipping information at checkout. Hadyah Heritage is not liable for delays or losses caused by incorrect addresses. If any issue arises with your delivery, please contact our support team promptly. For international orders, customers are responsible for any applicable customs duties, taxes, or fees levied by their destination country. We take great care in packaging our heritage pieces to ensure they arrive safely. Should your order arrive damaged, please contact us within 48 hours with photos of the packaging and product so we can assist with a claim.